Returns are Easy!!!
You can return any item for a refund, within 30 days of receiving your original order.The SEVENTH Team must authorize all returns via the Support Center
There are two types of refunds:
Full Refund: If the items you received were incorrect, damaged, missing, or not as we described them, then you’ll get a full refund
Store Credit/Virtual Gift Cards: If your items do not fit or you change your mind, you will get back the full amount you paid, excluding shipping, in the form of a SEVENTH store credit. Also note that if you originally paid with store credits, your refund will be in the form of store credits no matter the reason for the return.
- The SEVENTH Team must authorize all returns via the Support Center
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- To complete your return, we require a receipt or proof of purchase.
- To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
All items purchased on sale are final unless the product is deemed faulty.