Returns are Easy!!!

You can return any item for a refund, within 30 days of receiving your original order.The SEVENTH Team must authorize all returns via the Support Center

There are two types of refunds:

  • Full Refund: If the items you received were incorrect, damaged, missing, or not as we described them, then you’ll get a full refund
  • Store Credit/Virtual Gift Cards: If your items do not fit or you change your mind, you will get back the full amount you paid, excluding shipping, in the form of a SEVENTH store credit. Also note that if you originally paid with store credits, your refund will be in the form of store credits no matter the reason for the return.

Important Details

  • The SEVENTH Team must authorize all returns via the Support Center
  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
  • To complete your return, we require a receipt or proof of purchase.
  • To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging.


  • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


All items purchased on sale are final unless the product is deemed faulty.